TRS Consulting & Executive Search is partnering with an IT managed services company that specializes in individualized, integrated network solutions for multi-location businesses across North America. By solving technology challenges and simplifying IT Support, our client enables their clients to accelerate their business results. For almost 25 years, our client and its robust network of technical specialists have helped renowned companies with countless successful IT implementations and continuous care.
Our client seeks an experienced, passionate and strategic Solution Architect to contribute to their ongoing success.
The Solution Architect is responsible for developing frameworks, tools, methods and solutions to advance and support business practice area growth within the company. This individual is recognized as the subject matter expert both internally and with customers developing complex technical solutions as part of an overall solution framework and engagement team. This role will translate client needs into specific technical requirements that are agreed upon contractually and with the line of business members ultimately responsible for operating them. Travel would be as needed to support Account Executives and solution presentations.
Primary Duties and Responsibilities:
Pre-Sales and Customer Relationship Development including assisting account executives in the solution development and opportunity discovery process with customers & prospects; providing "translation" of customer insights, needs and strategies to the internal team; developing tools, methods and requirements to accurately assess risk, value and architectural direction of opportunities and engagements; developing blueprint technical solutions in both pre-sales and post-sales initiatives; assembling costing information and quotes for technical solutions designed from internal business unit managers and/or external parties; assisting sales account executives with new customer acquisition, retention & growth, presentations & negotiations; and participating in customer discovery meetings as needed.
Financial Management including creating technical and services solutions that are market competitive and targeting specific client needs; soliciting cost estimates from internal business units and/or external parties and validating estimates to ensure market acceptable pricing for services; achieving acceptable net margins on total book of business; developing financial models with focus on the customer's requirements and how the company will execute and operationalize it; creating/maintaining vendor relationships to stay abreast of technology and create a competitive advantage; and working to meet departmental budget and margin goals.
Proposal Generation including timely completion of all assigned proposals according to the defined RFP/solution due date; assembling proposal and financial model cost input information from internal business units; and documenting financial and scope assumptions, deliverables and customer responsibilities associated with the cohesive solution for the customer.
Project Engineering including communicating complex and technical information in a clear and concise manner, providing customer insights around technical solutions to the Engineering and Sales leadership and displaying extensive knowledge of the service suite capabilities the company offers.
Qualifications and Experience Required:
Minimum 5 years successful IT Services-related experience, emphasizing LAN / WAN type of environments
Familiarity with / broad understanding of communication cabling, LAN and WAN environments and wireless applications
Broad industry experience which enables ability to demonstrate the company's fit in serving customers across financial, retail, logistics and restaurant industries
Experience working with manufacturers/suppliers of the hardware solutions we deploy/sell
Apply now to: firstname.lastname@example.org