The Senior Benefits Analyst is responsible for benefits and leave of absence administration. The role administers day-to-day tasks by providing guidance and direction on HR policies, processes, and programs to all employees.
Provides benefit administration of health and welfare and retirement plans offered to employees; handles benefit inquiries and concerns to ensure quick and equitable resolution; coordinates changes and/or additions to coverage with appropriate plan administrators
Oversees maintenance of employee benefits files
Develops communication tools to enhance understanding of the company's benefits package and coordinates open enrollment activities
Prepares and maintain employee benefit communications and execute internally
Counsels employees regarding benefit coverage. Serve as customer advocate for employees needing information regarding company benefits, policies and procedures
Assists with administration of Worker's Compensation program
Processes education assistance reimbursements
Coordinates and works closely with third party administrator for leave management, providing information as needed
Provides guidance to management, employees, and Human Resources Business Partners on all forms of leave of absence cases includes answering questions over the phone, email or in person
Coordinates required documentation for FMLA, STD/LTD and LOA
Manages leave of absence requests and workers' compensation claims; continuously follow up on status and employees' return to work dates; manage documentation
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's degree in Human Resources Management or related field
Five or more years of benefits administration
SKILLS & QUALIFICATIONS:
Proficient in Microsoft Office and HR Systems (ADP preferred)
Ability to work independently and take initiative, anticipating and resolving problems
Proven ability to manage multiple priorities and projects
Demonstrated knowledge and proficiency in the principles, procedures, and best practices related to employee benefits
Demonstrated organization and administrative skills
Strong decision-making skills and a willingness to adapt with changing priorities
Requires thorough knowledge of Human Resources Department policies, procedures and practices. Also requires an understanding of state and Federal regulations governing employer practices related to health and disability programs (such as the Family Medical Leave Act).
Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with management, staff and outside contacts
Demonstrates tact, professionalism and flexibility in dealing with a variety of people. Must also display sensitivity to employee's personal situations.
Demonstrates the ability to ensure confidentiality, exhibit discretion and use sound judgment when making decisions and responding to questions and requests for information
Submit resumes to firstname.lastname@example.org
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